Shipping Policy

1. Processing Time

Orders are processed and shipped once payment has been verified, typically within 1-2 business days. You'll receive a shipping confirmation email with tracking information once your order is on its way.

2. Domestic Shipping (United States)

• Orders of $100 or more: Free shipping.
• Orders under $100: Flat-rate shipping of $19.99.

3. International Shipping

For orders shipping outside the United States, shipping cost is calculated automatically at checkout based on your delivery address and package weight, using live rates from USPS and UPS. You'll see the exact cost before completing your order.

4. Customs, Duties, and Import Restrictions

International orders may be subject to customs fees, import duties, or taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost shown at checkout. It is your responsibility to confirm that importing research compounds is lawful in your country before ordering.

5. Delivery Estimates

Delivery times vary by destination and carrier and are not guaranteed. Domestic U.S. orders typically arrive within 3-7 business days of shipment; international orders typically take 7-21 business days depending on destination and customs processing.

6. Lost or Damaged Packages

If your order arrives damaged or does not arrive within a reasonable time after the estimated delivery window, contact us via our Contact page with your order number and we'll help resolve it.

7. Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided at the time of purchase.

8. Contact

Questions about shipping can be sent via our Contact page.